App
You are allowed to reset your account password on the LBank website or App. Note that for security, your account's withdrawal function will be suspended for 24 hours after password reset.
- Open LBank App and tap [Log in/Register]
- Tap [Forgot Password?]
- Choose [Email] or [Phone] to reset your password.
- Follow tips to complete actions.
- You may log into your account using the new password once the above actions are successfully done.
Note:
- If your account was registered with an email and you've enabled SMS two - factor authentication, you can reset your password via your phone number.
- If your account was registered with a phone number and you've enabled email two - factor authentication, you can reset your login password via your email.
- If the issue persists after following the above steps, please contact online support for handling.
*In case of translation discrepancies, the English version prevails.
LBank Community
For any assistance, please contact us at our official email service@lbank.com. We are dedicated to providing quality, professional and prompt support.
Disclaimer: Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.
LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.
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