LBank continuously improves our SMS Authentication coverage to enhance user experience. However, there are some countries and areas currently not supported.
If you cannot enable SMS Authentication, please use Google Authentication as your primary two-factor authentication. You may refer to the following guide:
If you have enabled SMS Authentication but you still cannot receive SMS codes, please take the following steps:
- Ensure that your mobile phone has a good network signal.
- Disable your anti-virus and/or firewall and/or call blocker apps on your mobile phone that might potentially block our SMS Codes number.
- Restart your mobile phone.
- Contact the online service for help.