How to check transfer/withdraw records?
- TxID, also known as Transaction ID or transaction hash, is a character string used to identify a transfer or transaction in blockchain assets. It usually consists of several digits and letters.
- After confirming a withdrawal on LBank, click on 「View Hash」 to be automatically redirected to the corresponding blockchain browser for the respective cryptocurrency. You can directly check the confirmation status of the transaction hash.
1. Check your transfer/withdraw records on LBank website
- Go to https://www.lbank.com and login to your LBank account. In the navigation bar, click on 「Wallet」 - 「Spot 」. At the top of the page, click on 「Withdraw」.
- On the new page, select the name of the cryptocurrency you want to inquire about, and enter the withdraw/transfer page.
- On the new page, scroll down to see your withdrawal/transfer records.
- Click on the icon at the end of the row to view the withdrawal address and transaction hash.
2. Check your transfer/withdrawal records on LBank App
- Login to your account on LBank app. Click on 「Wallet」 - 「Withdraw」.
- Select the cryptocurrency you want to inquire about and dismiss the network selection pop-up window.
- On the withdraw/transfer page, click on the icon at the top right corner to view your withdrawal or transfer records.
- Click on the withdrawal record to enter the details page, where you can see the withdrawal/transfer made from LBank to third-party exchanges or wallets, including the withdrawal network, address, and transaction hash.
How to Check Transfer Status on Blockchain Browsers
(1)BTC blockchain browser: https://btc.com
- Go to the blockchain browser and enter the transaction hash to check the progress of the corresponding transfer request.
- If the page says 「Success」, the transfer has been successful. If it shows 「Pending」, please be patient and wait. If it shows as successful but the funds haven't been credited to your LBank account, please contact us and provide your account, cryptocurrency, and transaction hash.
(2)ETH & ERC20 blockchain browser: https://etherscan.io
- Go to the blockchain browser and enter the transaction hash to check the progress of the corresponding transfer request.
- If the page says 「Success」, the transfer has been successful. If it shows 「Pending」,please be patient and wait. If it shows as successful but the funds haven't been credited to your LBank account, please contact us and provide your account, cryptocurrency, and transaction hash.
(3) USDT blockchain browser: https://omniexplorer.info
- Go to the blockchain browser and enter the transaction hash to check the progress of the corresponding transfer request.
- If the page says 「Confirmed」, the transfer has been successful. If it shows 「Unconfirmed」, please be patient and wait. If it shows as successful but the funds haven't been credited to your LBank account, please contact us and provide your account, cryptocurrency, and transaction hash.
*Note: If your cryptocurrency is not listed above, please provide your account, cryptocurrency, and transaction hash directly to our customer service for assistance.
LBank Community
For any assistance, please contact us at our official email service@lbank.com. We are dedicated to providing quality, professional and prompt support.
Disclaimer: Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.
LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.
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